Terms & Conditions

Refund Policy and Guarantee

Out of box or repackaged items may be returned but are subject to a 10% restocking fee (should there be visible wear on item). Should you decide to return or exchange an item, all return shipping charges will be the responsibility of the customer.

TerridaGun offers a 100% satisfaction guarantee. If you are not satisfied with your order please return it in its original factory shipping package within 10 days of receipt for a full refund or exchange.

Warranty

We warranty all products for one year from the date of your purchase, except for our gun cases, which carry a limited lifetime warranty. TerridaGun will repair or replace the product at our discretion if the product failure is caused by defective materials or workmanship. Normal wear and tear is not covered by this warranty. To return a product, contact us at info@terridagun.com or 9043552285

Shipping Policy

Terrida Gun offers a flat rate of $22.50 for shipping within the USA mainland. For orders outside the USA, you will be assessed a placeholder shipping fee of $56.50. We will then forward an email to you with the exact shipping quote for your order and contact you to obtain approval prior to shipping. For international orders please be advised that you are responsible for brokerage fees, customs duties and all other charges that may be imposed.

Payment Options

 We accept Visa, MasterCard. Discover, American Express, as well as all forms of PayPal transactions.  (Look for our eBay and Amazon stores coming soon)

Order Status Policy

Due to the custom nature of our products lead times vary depending on items purchased. In stock items please allow 1-2 weeks from order date for domestic customers, custom color combinations please allow 14 -16 weeks. When we have processed your order, we will send you a confirmation email with delivery information.

For orders containing items that must be handcrafted in Italy, please allow 6-8 weeks from order date.  

Damages and Claims Policy

Please inspect your items before signing the delivery receipt. If damage has been found, please inform the carrier and remark on the delivery paperwork. TerridaGun will not warrant any damage claims that have not been noted at the point of delivery. You must contact TerridaGun at info@terridagun.com within 24 hours to report damage.

Pricing Policy

We reserve the right to adjust the pricing of our items at anytime, without any notice. A 7% sales tax applies to all Florida residents and 8.25% for Texas orders.

Disclaimer

Manufacturer reserves the right to make slight modifications to each of the collection items as needed to enhance the design. Product received could have a slight difference than what is pictured.